Privacy Policy

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Privacy Policy of Vetgen Services

At Vetgen Services, we deeply value your trust and take the responsibility of protecting your personal data seriously. This Privacy Policy outlines how we collect, use, and safeguard your information when you interact with our website or use our services. By using our services, you’re agreeing to the collection and use of your information as described here.

1. Information We Collect

When you engage with us, we may collect the following types of information:

Information We Collect

This includes your name, email, phone number, and address.

Service Information

Data about the specific pest control, cleaning, disinfection, or waterproofing services you’re interested in.

Payment Information

Necessary details for processing payments related to the services you request.

Technical Information

Details such as your IP address, browser type, and device settings to improve your experience on our website.

2. How We Use Your Information

We use your information primarily for these purposes:

Providing Our Services

To deliver the pest management, cleaning, disinfection, and waterproofing services you’ve requested.

Customer Support

To answer your questions, resolve any issues, and ensure a positive experience with our services.

Marketing and Updates

We may occasionally send you updates or offers relevant to our services, but you can opt-out at any time.

Improving Our Website

To enhance the functionality and performance of our website, based on how you interact with it.

3. Sharing Your Information

We respect your privacy and ensure that your personal details are not sold or shared without your consent, except under the following circumstances:

Service Partners

We may share your information with trusted partners who help us deliver our services (such as payment processors or hosting companies).

Legal Obligations

In some cases, we may need to share your data to comply with legal requirements or respond to lawful requests by public authorities.

4. Data Security

We are committed to securing your personal data. We use a variety of measures, including encryption and secure servers, to protect your information from unauthorized access or disclosure. While we take every precaution, please understand that no online communication is ever 100% secure, so absolute security cannot be guaranteed.

5. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience. Cookies are small text files stored on your device that help us remember your preferences and improve the site’s performance. You can manage your cookie preferences through your browser settings, though disabling cookies may limit some website functionality.

6. Your Rights

As a user, you have the right to:

Access:

Request a copy of the personal information we hold about you.

Correction:

Ask us to update or correct any inaccurate information.

Deletion:

Request that we remove your personal data from our records, where possible.

Opt-out:

Unsubscribe from marketing communications at any time.

7. Third-Party Links

While browsing our website, you may come across links to third-party websites. We are not responsible for the content or privacy practices of these sites, so we encourage you to review their policies before sharing any personal information.

8. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the revised date. We encourage you to check this policy periodically to stay informed about how we are protecting your personal data.

9. Contact Us

If you have any questions about how we handle your personal information or need further clarification on any part of this policy, please don’t hesitate to reach out to us:

Vetgen Services
Address: Office #202, Anum Estate, Main Shahrah-e-Faisal, Karachi
Phone: 0323-2323128 / 0307-2275535
Service Hours: 9:30 am to 7:30 pm
Website: www.vetgen.com.pk

We are Vetgen!

Vetgen Services, an ISO 9001:2015 certified recognized pest management & on spot cleaning & hygiene maintenance services provider.

Open Hours

Mon – Sat: 9:30 am – 7:30 pm,

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Official info:

Welcome to vetgen Fumigation & Hygeine Services (PVT) Ltd

[email protected]

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Main Shahrah Faisal